TERMS & CONDITIONS

Welcome to Angel Objects. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our store or placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.

1. Returns & Exchanges Policy

At Angel Objects, we take pride in creating products made especially for you. Due to the nature of our business:

  • We do not accept returns or exchanges under any circumstances, except in cases of manufacturing defects or errors made by our team.

  • Once your design or order has been confirmed and approved, no changes or modifications can be made, as production begins immediately.

2. Custom Products (Final Sale)

Many of our products are made according to your exact specifications, including custom embroidery, monograms, personalized text, or exclusive designs.

  • All custom products are final sale.

  • Returns, exchanges, or cancellations are not accepted once production has begun, except in the case of manufacturing defects or where required by applicable law.

  • If you are dissatisfied with the quality of your order or there is an issue with the customization due to an error on our part, please contact us at angelobjects@gmail.com within 7 days of receiving your order so we can make it right.

3. Product Pricing & Availability

We strive to display our products, colors, and product details as accurately as possible. However:

  • We cannot guarantee that colors will appear exactly the same on every screen or device.

  • Prices are subject to change without prior notice.

  • We reserve the right to correct pricing errors or cancel orders in the event of typographical, technical, or system errors.

4. Shipping, Risk of Loss & Shipping Protection

Ownership and risk of loss transfer to the customer once the order has been handed over to the shipping carrier.

If you purchased Shipping Protection:

Your order is covered against unexpected shipping issues, including lost, stolen, or damaged packages.

If your order arrives damaged, please contact us within 7 days of delivery to begin a replacement or refund claim.

If you did not purchase Shipping Protection:

Angel Objects is not responsible for packages that are lost, stolen, or damaged once they have been shipped. We are unable to replace or refund orders after they have been handed over to the carrier.

Customers are responsible for filing any shipping claims directly with the carrier using the tracking information provided in their shipping confirmation email. Once you have completed the claim process with the carrier, you are welcome to contact us for additional guidance, although a replacement cannot be guaranteed.

Please note: Every order is carefully inspected before shipment to ensure it meets our quality standards.

5. Third-Party Services, Advertising & Privacy

To improve your shopping experience, we use third-party services such as Meta Pixel, Google Ads, Google Analytics, and similar platforms for advertising, analytics, and performance measurement.

  • These services may use cookies and collect information about your device and interactions with our website.

  • This information helps us measure advertising performance, personalize your experience, and continuously improve our products and services.

  • By using our website, you consent to the collection and processing of this information in accordance with applicable privacy laws.